The Ivy Mountain View

cayce pearson

a month ago

I had the opportunity to tour The Ivy at Mountain View today with Alex, and I was truly impressed. It had been quite some time since my last visit, and the transformation was remarkable. The community was clean, freshly painted, and you can tell they’ve invested in making meaningful improvements—with even more updates on the way. The staff was welcoming and friendly from the moment I walked in. The apartments were a hidden gem—spacious, beautifully remodeled, and thoughtfully designed. It’s wonderful to see a community continuing to invest in creating such a warm and inviting environment for its residents. Thank you, Alex, for taking the time to show me around today. I look forward to seeing all the exciting improvements to come!

Doris Cheshire

6 months ago

We have been very pleased with our decision to move our sister into The Courtyards and are encouraged by her increasing comfort with being there. The staff and residents are truly a caring community where people know one another by name and enjoy being together. She likes being able to participate in the many activities offered and has benefitted from the social interaction they provide. The food is very good - varied and plentiful and served with a smile. The staff are patient and attentive to her needs. We appreciate how responsive management is to our communications, since we live in other states and are not often able to visit. We have peace of mind knowing she is happy, safe, and well looked after.

Patrick Neely

7 months ago

PLEASE READ THIS. 😠😠😞😞 I really do not know where to start with Courtyard at Mountain View. My wife and I were looking for a facility for my father. We took a tour and were happy with everything we saw. They sure do sell you on how beautiful the place is, how many services and activities there are, and the “great” meals served in their dining room. I truly believe they go the extra distance for all tours, but after that, it's a nightmare. The food that is served is absolutely terrible. And I know this because we visited my father and had multiple meals with him that were inedible. The dining hall was so dirty. The carpets in the hall always smelled of urine. The transportation for residents was completely hit or miss. After MULTIPLE phone calls to Meghan that were never returned, we had enough. I gave 30 days' notice, paid the additional month's rent, and moved my father to a new facility. Then, a few months later, my father received a collection notice from “Avante USA” debt collections. PLEASE investigate other facilities before choosing this one.