StoryPoint Naperville

Tina Chorlton

a month ago

Our parents recently moved into Story Point and love it so far. The process was made so much easier by Katie, the community specialist. She patiently and quickly answered our many questions, and made sure that our parents felt safe and welcomed. She also made us as a family fee secure in our choice. Since moving our parents in, we have seen how friendly and helpful the rest of the staff is and we know they are in good hands. It was a difficult decision to move our parents out of the house they lived in for so long, but the entire process with Katie and Story Point went much more smoothly than expected and we are so grateful for their new home.

Mark Hood

3 months ago

We are honored to work alongside StoryPointe Naperville and proudly consider them one of our preferred senior living communities to refer families to. From the moment we connected with their team, it was clear that resident care, compassion, and professionalism are at the center of everything they do. A special thank you to Katie, whose communication, professionalism, and genuine passion for enhancing the lives of future residents truly stood out. Clearly she takes the time to understand each family’s needs and creates an experience that feels welcoming, supportive, and personal from start to finish. We were also incredibly impressed with the maintenance team and the pride they take in keeping the community beautiful, clean, and running seamlessly. The entire community is absolutely stunning, and what stood out most was how happy, engaged, and comfortable the residents seemed throughout our visit. As a company dedicated to helping seniors transition into their next chapter, Top Tier Transitions deeply values partnerships with communities that genuinely care about their residents and families. We are grateful for the opportunity to work together and look forward to continuing our partnership for years to come!