Fox Trail Memory Care Living

Reshelle Bernabe

10 months ago

This memory care facility is excellent. The staff are kind, patient, and truly care for each resident. The place feels warm, clean, and full of compassion. They create a safe, nurturing environment where residents are treated with dignity and respect. Highly recommend this place to anyone looking for quality and compassion in memory care.

Sally Bortz Cohn

5 years ago

Unfortunately this is the last review I will be posting of Fox Trail in Cresskill, N.J. We were looking for the right place to put my father and when we saw the home like environment and met the staff we were convinced that it was the right place. My father recently died, but was so well taken care of and loved at the end of his life by specifically the house manager, Nicola and her staff. I really couldn't ask for anything more and I felt comforted that his last days were comfortable and calm. If you have a loved one who needs special care you should consider this facility. It's cozy and home like. Doesn't feel institutional at all. They make all the food in the on site kitchen and eat family style. A special shout out to Nicola who was patient with our demanding extended family. Sally Bortz

Brittany F

a year ago

One star is far too generous for this facility as they deserve 0 stars and below. I can't begin to express how deeply disappointed my family and I are with Foxtail Memory Care in Creskill. The staff, particularly Janeris, were extremely unprofessional, deceitful, and utterly horrendous to work with. Their negligence and lack of communication led to a series of critical failures, which ultimately cost my grandfather his life. If it weren’t for their mishandling of his medication and failure to properly address an emergency, my grandfather would never have gone into an anaphylactic shock and ended up on a breathing tube. The facility’s utter lack of urgency and responsibility was shocking and, frankly, inexcusable. If you love and care for someone, please do not send them here. No one should have to endure the pain and heartbreak my family experienced because of the incompetence of the staff at this facility